Our Commitment to You

We promise to serve our community as a not-for-profit hospital by providing integrated health care services to the individuals and community of western St. Tammany Parish and surrounding areas. These services include education and prevention, a full range of diagnostic services and both inpatient and outpatient care.

We commit to:

  • Value each patient, family member, physician, employee and volunteer as a customer.
  • Provide compassionate care to people in their various life stages with dignity, privacy and respect for patient and family.
  • Evaluate the quality of our work with a commitment to continuously improve our delivery of safe, cost-effective care.
  • Recognize the critical role of the medical staff in meeting the mission, vision and goals of the hospital.
  • Provide an environment of teamwork, collaboration, trust and support among our
    employees.
  • Provide adequate fiscally responsible technology, delivery systems, preventative care and community education.
  • Serve as a leader in key health issues that impact the well-being of our customers in the community.

Today’s healthcare decisions can be complex, and patients, families and healthcare professionals are sometimes faced with difficult decisions. The Ethics Committee is available to assist in the discussion of ethical issues and healthcare options.