Billing & Financial Services

Welcome to our Patient Financial Resource

St. Tammany Parish Hospital understands that healthcare billing is complicated. We are committed to providing compassionate, personalized care and assisting you through the billing process.

 

What is on Your Bill

Your bill represents the charges for services you received during a hospital stay or a visit to one of our facilities. The daily rate includes bed occupancy, meals and nursing care. You could see charges for laboratory tests, diagnostic imaging, medications, use of the operating room, or supplies ordered by the physician. Professional fees related to Physician services and interpretations are billed separately.

Insurance Claims

St. Tammany Parish Hospital will file your insurance claims, along with any secondary insurance that has been reported to us. After the insurance company has processed and paid the claim, any remaining balance will be billed to the patient.

Update your Billing Information

If you need to update your billing details, you can provide information in the following ways:

If you are enrolled in MyChart you can login to MyChart, email or call the Patient Customer Service Representative:

  •   By e-mail: patientcustomerservice@stph.org
  •   By Phone: Patient Customer Service (985) 898-4451
    Patient Customer Service Hours of Operation
    Monday - Thursday: 8:00 — 4:30     Friday: 8:30 — 4:30
    After-hours: Leave a message, your call will be returned within 24 business hours.