Calling Your Nurse
A button to call your nurse is located at your bedside. When you press the button, the nursing station is alerted that you need assistance, and a light will flash above your door. A staff member will respond as soon as possible.
Your Room Assignment
Your room assignment at St. Tammany Health System is based upon your admitting diagnosis and the bed availability on the day of your admission. Private (single-bed) and semi-private (two-bed) rooms are available. The cost is the same.
Your Hospital Bed
Hospital beds are electrically operated, and your nurse will show you how to work your bed properly. Your hospital bed is probably higher and narrower than your bed at home. Bedside rails are for your protection, and they may be raised if you are resting, recovering from surgery or taking certain medications.
Our housekeeping staff will clean your room daily. Your nursing assistant will check your bed and straighten your sheets each day. To conserve energy and water, bed linens (sheets) are changed Monday, Wednesday and Friday or as needed. If you want your linens changed more frequently, please notify the nursing staff.
All rooms in the hospital are centrally heated and air-conditioned. If your room temperature is not comfortable, please notify the nursing staff.
During the Night
Please stay in bed after you have been prepared for the night. Strange surroundings and sleeping medications may create a hazard if you get out of bed. For assistance during the night, use your call button.
Every effort will be made to provide an interpreter for patients who do not speak English or who communicate through sign language. Language line services are also available. Each nursing unit and the hospital operators (dial 0) can provide additional information.
While registered assistance dogs or licensed, trained therapy dogs may occasionally enter the hospital for therapeutic endeavors, pets and other animals are not allowed.
Wireless Internet Access
Free wireless Internet access is available in all patient rooms and throughout the hospital.
To log in:
- Open your internet browser.
- A window will pop up with a brief disclaimer page. No passwords are needed to connect, and Wi-Fi is free for all guests.
- Click the “Accept” button at the bottom of the page. The connection is complete when you see the St. Tammany Health System website. NOTE: Failure to acknowledge the disclaimer will result in no Internet access.
For more information, contact Patient Experience at ext. 4669.
Telephones are provided in each room except in the critical care units, where they can be made available upon request. Your family and friends can call you directly by dialing the designated number posted in your room. Patients can receive all other calls from 7 a.m. to 10 p.m. Local calls may be made at any time from the room by dialing 9 and the number. (Calls within a 50-mile radius are considered local.)
- Long-distance calls cannot be charged to your room. You can make a credit card call, use personal calling cards or mobile devices, or call collect.
- Amplifier/TDY phones for the hearing impaired are available upon request.
- Cellphone use is allowed in the hospital; however, they should not be used near patient monitoring equipment.
Televisions with in-bed remote controls are provided in each room. Please be considerate of other patients by keeping the volume down and by turning off your set at bedtime. In semi-private rooms, all televisions must be turned off at midnight.
St. Tammany Health System is proud to provide you educational, informative videos on the PamLab Educational System. View Channel 100 to learn about the hospital, and ask your nurse for a list of videos available regarding your condition or procedure.
The chapel is located off the main lobby on the first floor. Visitors of all faiths are welcome to visit the chapel for prayer and meditation.
The St. Tammany Hospital Gift Shop, located on the first floor, is open Monday through Friday, 8:30 a.m. to 6 p.m. The shop features gift items, jewelry, greeting cards, candy, toiletries, plants and more. For more information, call 898-4602. Proceeds help the St. Tammany Hospital Guild fund gifts to the St. Tammany Hospital Foundation and scholarships for employees.
For your convenience, automatic teller machines are available 24 hours a day in the coffee shop on the first floor and in the northwest hallway on the second floor near the 2 East unit.
Letters and packages for patients are delivered each morning. Letters and parcels that arrive after you have returned home are forwarded to your home. Stamps and stationery may be purchased in the Gift Shop. Outgoing mail may be left at the nurses’ station or given to a volunteer.
E-Cards may be sent to patients by clicking here.
Flowers may be delivered to your room. Flowers are not allowed in the ICU and CCU areas.
Newspapers may be purchased in the breezeway outside the main entrance.