Chronic Care Management Program
A Helping Hand Between Office Visits
At St. Tammany Parish Hospital we know managing all your care needs, from routine health maintenance to advice from specialists and changes in medications can be complicated, but it doesn’t have to be.
Chronic Care Management (CCM) is a new program available to Medicare patients living with more than one chronic condition, such as arthritis, diabetes, depression or high blood pressure.
St. Tammany Parish Hospital offers a service that can help you navigate these challenges. Our CareHarmony care coordination service is designed to help you take care of you! You will benefit by receiving monthly telephone assistance in between your regular appointments. This includes a dedicated care coordinator to guide you toward better health.
Chronic Care Management extends your care outside of the four walls of your physician's practice to ensure that you maintain the best possible health. Each month your care coordinator will call you to:
- Assist with scheduling appointments, lab tests or other tests
- Explain how and when to take your medications
- Coordinate any home health or medical equipment needs
- Connect you with health education resources, services and programs
- Identify available community resources
- Coordinate follow-up care after leaving the hospital
- Access other support services you need to stay well
There is also a 24/7 Care Coordinator phone line to help answer any questions you may have day or night outside of your calls with your Care Coordinator.
Cost and Coverage
This service is covered by Medicare and is subject to your annual deductible and coinsurance (usually 20 percent). If you have a secondary or supplemental insurance plan, your coinsurance may be covered. It is best to review exactly what your insurance plan covers.
While you can only sign up for Chronic Care Management services with one of your CareHarmony care coordinators, you are able to opt out any time—there are no strings attached.
If you have questions about this service and would like to learn more on this program, or how to enroll, please call (985) 871-5865 to speak with a care coordinator.