News

Tuesday, May 09, 2017 - STPH Earns 2017 Women's Choice Patient Experience

STPH Receives the 2017 Women’s Choice Award®
as one of America’s 100 Best Hospitals for Patient Experience

COVINGTON – St. Tammany Parish Hospital has been named one of America’s 100 Best Hospitals for Patient Experience by the Women’s Choice Award®, America’s trusted referral source for the best in healthcare.  The award signifies that STPH has been ranked within the top 100 hospitals of similar size based on number of beds.

“We highly value the patient experience at St. Tammany Parish Hospital,” said Patti Ellish, president/CEO STPH. “From the volunteer that greets you at the door, to the nurse at your bedside, we want our patients to have the best experience possible when they need our care.” 

The methodology used to select STPH as one of America’s 100 Best Hospitals for Patient Experience is unique in that it evaluates specific Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results along with primary research about women’s healthcare preferences.

The Women’s Choice Award collects the data for the following HCAHPS survey measures and uses a weighted average to award the best hospitals for patient experience:

  • Effective communication with nurses and doctors
  • Responsiveness to requests for help
  • Pain management
  • Explanation about medications before being administered
  • Bathroom and room cleanliness
  • Patient recommendation rating

According to the Agency for Healthcare Research and Quality, good patient experience positively correlates to disease management, adherence to treatment plans and health outcomes.

“This hospital was awarded because it is one of the best at treating their patients the way their patients want to be treated,” said Delia Passi, founder and CEO of the Women’s Choice Award.  “Hospital choice is a critical decision, particularly for women, who make over 80% of healthcare decisions.  Our designation makes it easier for them to choose a hospital where they and their families are more likely to have a better experience and outcome.”

STPH is one of 400 award recipients representing the hospitals that have met the highest standards for patient experience in the U.S. by the Women’s Choice Award. 

For more information on St. Tammany Parish Hospital awards and recognitions go to www.stph.org/awards.  

For more information on America’s 100 Best Hospitals for Patient Experience, please visit https://www.womenschoiceaward.com/best-hospitals/

###

A full-service acute care facility committed to providing world-class healthcare and the latest technology, St. Tammany Parish Hospital delivers today’s life-improving procedures with the utmost care to area residents with emphasis on wellness, preventive care and disease management close to home. STPH is recognized for quality, safety and the patient experience by Leapfrog, Hospital Compare, Healthgrades, CareChex and Women’s Choice. STPH is a self-supporting not-for-profit community hospital; it receives no ad valorem tax funding. Learn more at stph.org.