The physician who admits you is responsible for directing your care while you are in the hospital. As the coordinator for your treatment program, consult your physician if you have questions about your treatment.
Hospitalists are uniquely qualified physicians who specialize in caring for you while at St. Tammany Health System. The hospitalist and your physician work together to ensure a seamless transition in and out of the hospital. If you have any questions, ask your nurse to page the hospitalist on call.
Twenty-four hour nursing care is provided by a team of professional registered nurses, licensed practical nurses and nurse assistants. A nurse manager is responsible for directing and coordinating nursing care on each unit. Please feel free to contact your nurse or the nurse manager if you have questions or concerns.
We want to ensure that your stay is as comfortable as possible. A Patient Relations coordinator is available to assist you and your family with special requests, explain hospital policies and to serve as your liaison with hospital staff. You may contact Patient Relations, Monday through Friday, 8 a.m. to 4:30 p.m. at 898-4669. Contact your nurse for assistance after-hours or during the weekend.
Spiritual Care Services
St. Tammany Health System believes total patient care demands attention to your spiritual, as well as the physical and emotional, needs. Members of the spiritual care services staff are available to assist you whatever your religious tradition and can be reached by dialing ext. 0 for the operator. Your spiritual leader, regardless of faith, is welcome to visit you while you are here.
The hospital maintains a clinical nutrition staff of full-time registered dietitians and technicians to meet your dietary needs during your stay. If you have questions about your meals or diet, please call ext. 4063.
The discharge planning begins on admission. Discharge needs are identified by case management in collaboration with the patient and family. Case Management will arrange for post hospital services and provide you and your family with information about your discharge plans.
Social workers are assigned to each patient care area and are trained to help patients and family members deal with financial, social and emotional problems that relate to illness or hospitalization. They will assist you and your family with planning for your return home.
Our staff is part of an interdisciplinary team committed to working to provide quality healthcare in the most appropriate and cost-effective setting. They will work with you, your doctors and insurance company to coordinate the services you need.
The utilization management nurse manager and/or social workers addresses the total patient needs, including physical, social, emotional, psychological and spiritual aspects of care.
A member of the housekeeping staff will clean your room daily. Please notify the nursing staff for special requests.
Our Guild members contribute many hours of service and financial assistance to the hospital. For more information on volunteer services, please contact ext. 4008.
A patient financial representative is available to assist you with insurance questions or billing concerns. Please call Patient Accounting at ext. 4157, Monday through Friday, 8 a.m. to 5 p.m.
Every effort will be made to provide an interpreter for patients who do not speak English or who communicate through sign language. Language line services are also available. Each nursing unit and the hospital operators (ext. 0) can provide additional information.
Medicare/Medicaid patients may contact Louisiana Health Care Review at (800) 433-4958 or the Louisiana Department of Health and Hospitals at (225) 342-6429.